By Jennifer Stultz
Tri-County Tribune Editor
jstultz@cherryroad.com
In order to address patient concerns about billing procedures and payments with Pratt Regional Medical Center and new partnership has been formed between Code Quick, one of the Utah 100’s fastest-growing companies and PRMC.
According to Kimberly Chockley, Director of Marketing and Public Relations, PRMC has established a new phone number to call for hospital billing questions (620-302-1380).
”This is for patients who want to make a payment or have questions about their hospital bill should call this number,” Chockley said. “Please note that hospital billing includes all Hospital Services, Urgent Care, Infusions, Wound Care, Hospital Stays, Lab, Imaging, Therapy, Cardiac Rehab and Emergency Department. Patients may still come to PRMC to pay their bill. The billing customer service office is in the main lobby of the hospital and is staffed from 8 a.m. to 4:30 p.m. Monday through Friday.”
The PRMC CLINIC billing phone number is (620) 450-1146. Clinic billing includes all PRMC affiliated clinics and employed physicians and other providers. This would include PRMC Internal Medicine, Surgical Specialists, Women’s and Family Health, and Bone & Joint.
Other clinics and providers such as Pratt Family Practice, Anesthesia, Kansas Imaging or Kansas Pathology are not included in any of these changes, as they are not employed or operated by PRMC.
to optimize its revenue cycle and support a more seamless patient experience.
“By aligning with Code Quick, we’re positioned to leverage modern tools that allow us to focus on what matters most: providing excellent care to our patients without the distractions of complex administrative burdens,” said Tammy Smith, CEO of PRMC. Through this collaboration, PRMC will gain access to cutting-edge technology and streamlined workflows, helping staff focus more on delivering quality patient care and less on administrative processes.
As PRMC transitions from a billion-dollar revenue cycle management provider to Code Quick, the partnership signals a move toward personalized, community-centric innovation. Code Quick’s suite of technology-driven services—from advanced coding and billing systems to revenue integrity programs—will enable PRMC to maximize operational efficiency, enhance data accuracy, and reduce administrative tasks, all in support of a better patient experience.
“We’re thrilled to partner with Pratt Regional Medical Center,” said Ben Castleberry, CEO of Code Quick. “This collaboration aligns perfectly with our commitment to transforming healthcare operations through intuitive technology and data-driven solutions. Together, we aim to reimagine PRMC’s revenue cycle and empower their team to prioritize patient care over paperwork.”
With Code Quick’s advanced capabilities, PRMC will benefit from high-precision coding and billing processes, translating to minimized errors, optimized revenue flow, and a more efficient patient journey. This strategic move represents PRMC’s commitment to integrating technology that directly enhances the care experience for the Pratt community.
The transition to Code Quick’s services will start immediately, with teams from both organizations dedicated to ensuring a smooth and effective transition. Throughout this process, Code Quick and PRMC remain committed to transparency, communication, and operational excellence.
Code Quick is a leading provider of revenue cycle management solutions, specializing in coding, billing, and revenue integrity services. With a commitment to excellence and personalized service, Code Quick partners with healthcare organizations to enhance operational efficiency and improve patient care.
